About
CORE SKILLS
Product design
UX research
Prototyping
Knowledge-sharing & Management
Into lately
Accessibility
Service design
Design to code
Philosophy book
I’m Balqis Laily Bangsawan, a UX designer at Telkom Indonesia. My work spans mobile apps, websites, and dashboards. I use user research and usability testing to understand where people get stuck and work with product and engineering teams to improve those experiences.
Backed by internationally recognized certifications in Design Thinking and AI, I am committed to translating my analytical and problem-solving capabilities into thoughtful design decisions and strategic insights.
CAREER & LEadership
Experience
6 years, 10+ teams, one long-running argument with dropdown menus. Full résumé on request.
2022 - Now
Telkom Indonesia
UX Designer
Designed and optimized digital experiences across multiple platforms, driving design consistency, improved usability, and an 8% increase in user retention.
2025 - Now
DEXTalk
Program Lead
Directed DEX Talk and establishing a routine internal sharing session tailored for the design team, which achieved high internal engagement, consistently drawing 120+ participants each quarter.
See More
2021 - 2022
Vidio
Product Designer
Optimized Vidio’s ad monetization and content discovery experiences, driving a ~6% recommendation CTR and ~10% improvement in ad viewability.
2021
Giza Lab
UX Researcher Intern
Delivered actionable UX research insights for three clients and executive-level internal strategy.
2020 - 2021
Pateron Indonesia
UI/UX Designer Intern
Spearheaded mobile-responsive design and design system development, translating designs into actionable user flows.
Certification
certifier
Name
Year
Interaction Design Foundation
AI For Designer
2025
Interaction Design Foundation
How to Create Intuitive Products by Imitating Physicality
2025
Google Career Certification: Digital Marketing
2025
Google Career Certification: UX Design
2023
Interaction Design Foundation
Accessibility: How to Design for All
2023
Interaction Design Foundation
Design Thinking: The Ultimate Guide
2023
Honors & Awards
issuer
Name
Year
Interaction Design Foundation
Top 10% in Accessibility: How to Design for All
2023
Interaction Design Foundation
Top 10% in AI For Designers
2025
Universitas Gadjah Mada
Runner up of Most Outstanding Student at Faculty of Philosophy
2021
Universitas Dian Nuswantoro
3rd place of UI/UX Design Competition in Dinus Fest
2021
Universitas Negeri Gorontalo
1st place in National Essay Competition
2019
Universitas Sultan Ageng Tirtayasa
2nd place of Essay in Guidance and Counseling Festival
2019
Universitas Trunojoyo Madura
2nd place of Essay Competition
2019
Recognition
Issuer
Name
Year
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 105 - The AI Pulse: How Grab Powers Daily Operation
2026
Universitas Dian Nuswantoro
Mentor & Speaker UX Design Techverse
2025
Telkom Indonesia - Indigo
Speaker at Indigo AI Connect - UI/UX Design for SMKN 1 Labuan Bajo
2025
Telkom Indonesia - Digistar
Mentor Hipster Class Digistar Class
2024
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 88 - Mastering Communication 101 Part 2: From Listening to Persuading
2024
SEE More
About
CORE SKILLS
Product design
UX research
Prototyping
Knowledge-sharing & Management
Into lately
Accessibility
Service design
Design to code
Philosophy book
I’m Balqis Laily Bangsawan, a UX designer at Telkom Indonesia. My work spans mobile apps, websites, and dashboards. I use user research and usability testing to understand where people get stuck and work with product and engineering teams to improve those experiences.
Backed by internationally recognized certifications in Design Thinking and AI, I am committed to translating my analytical and problem-solving capabilities into thoughtful design decisions and strategic insights.
CAREER & LEadership
Experience
6 years, 10+ teams, one long-running argument with dropdown menus. Full résumé on request.
2022 - Now
Telkom Indonesia
UX Designer
Designed and optimized digital experiences across multiple platforms, driving design consistency, improved usability, and an 8% increase in user retention.
2025 - Now
DEXTalk
Program Lead
Directed DEX Talk and establishing a routine internal sharing session tailored for the design team, which achieved high internal engagement, consistently drawing 120+ participants each quarter.
See More
2021 - 2022
Vidio
Product Designer
Optimized Vidio’s ad monetization and content discovery experiences, driving a ~6% recommendation CTR and ~10% improvement in ad viewability.
2021
Giza Lab
UX Researcher Intern
Delivered actionable UX research insights for three clients and executive-level internal strategy.
2020 - 2021
Pateron Indonesia
UI/UX Designer Intern
Spearheaded mobile-responsive design and design system development, translating designs into actionable user flows.
Certification
certifier
Name
Year
Interaction Design Foundation
AI For Designer
2025
Interaction Design Foundation
How to Create Intuitive Products by Imitating Physicality
2025
Google Career Certification: Digital Marketing
2025
Google Career Certification: UX Design
2023
Interaction Design Foundation
Accessibility: How to Design for All
2023
Interaction Design Foundation
Design Thinking: The Ultimate Guide
2023
Honors & Awards
issuer
Name
Year
Interaction Design Foundation
Top 10% in Accessibility: How to Design for All
2023
Interaction Design Foundation
Top 10% in AI For Designers
2025
Universitas Gadjah Mada
Runner up of Most Outstanding Student at Faculty of Philosophy
2021
Universitas Dian Nuswantoro
3rd place of UI/UX Design Competition in Dinus Fest
2021
Universitas Negeri Gorontalo
1st place in National Essay Competition
2019
Universitas Sultan Ageng Tirtayasa
2nd place of Essay in Guidance and Counseling Festival
2019
Universitas Trunojoyo Madura
2nd place of Essay Competition
2019
Recognition
Issuer
Name
Year
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 105 - The AI Pulse: How Grab Powers Daily Operation
2026
Universitas Dian Nuswantoro
Mentor & Speaker UX Design Techverse
2025
Telkom Indonesia - Indigo
Speaker at Indigo AI Connect - UI/UX Design for SMKN 1 Labuan Bajo
2025
Telkom Indonesia - Digistar
Mentor Hipster Class Digistar Class
2024
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 88 - Mastering Communication 101 Part 2: From Listening to Persuading
2024
SEE More
About
CORE SKILLS
Product design
UX research
Prototyping
Knowledge-sharing & Management
Into lately
Accessibility
Service design
Design to code
Philosophy book
I’m Balqis Laily Bangsawan, a UX designer at Telkom Indonesia. My work spans mobile apps, websites, and dashboards. I use user research and usability testing to understand where people get stuck and work with product and engineering teams to improve those experiences.
Backed by internationally recognized certifications in Design Thinking and AI, I am committed to translating my analytical and problem-solving capabilities into thoughtful design decisions and strategic insights.
CAREER & LEadership
Experience
6 years, 10+ teams, one long-running argument with dropdown menus. Full résumé on request.
2022 - Now
Telkom Indonesia
UX Designer
Designed and optimized digital experiences across multiple platforms, driving design consistency, improved usability, and an 8% increase in user retention.
2025 - Now
DEXTalk
Program Lead
Directed DEX Talk and establishing a routine internal sharing session tailored for the design team, which achieved high internal engagement, consistently drawing 120+ participants each quarter.
See More
2021 - 2022
Vidio
Product Designer
Optimized Vidio’s ad monetization and content discovery experiences, driving a ~6% recommendation CTR and ~10% improvement in ad viewability.
2021
Giza Lab
UX Researcher Intern
Delivered actionable UX research insights for three clients and executive-level internal strategy.
2020 - 2021
Pateron Indonesia
UI/UX Designer Intern
Spearheaded mobile-responsive design and design system development, translating designs into actionable user flows.
Certification
certifier
Name
Year
Interaction Design Foundation
AI For Designer
2025
Interaction Design Foundation
How to Create Intuitive Products by Imitating Physicality
2025
Google Career Certification: Digital Marketing
2025
Google Career Certification: UX Design
2023
Interaction Design Foundation
Accessibility: How to Design for All
2023
Interaction Design Foundation
Design Thinking: The Ultimate Guide
2023
Honors & Awards
issuer
Name
Year
Interaction Design Foundation
Top 10% in Accessibility: How to Design for All
2023
Interaction Design Foundation
Top 10% in AI For Designers
2025
Universitas Gadjah Mada
Runner up of Most Outstanding Student at Faculty of Philosophy
2021
Universitas Dian Nuswantoro
3rd place of UI/UX Design Competition in Dinus Fest
2021
Universitas Negeri Gorontalo
1st place in National Essay Competition
2019
Universitas Sultan Ageng Tirtayasa
2nd place of Essay in Guidance and Counseling Festival
2019
Universitas Trunojoyo Madura
2nd place of Essay Competition
2019
Recognition
Issuer
Name
Year
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 105 - The AI Pulse: How Grab Powers Daily Operation
2026
Universitas Dian Nuswantoro
Mentor & Speaker UX Design Techverse
2025
Telkom Indonesia - Indigo
Speaker at Indigo AI Connect - UI/UX Design for SMKN 1 Labuan Bajo
2025
Telkom Indonesia - Digistar
Mentor Hipster Class Digistar Class
2024
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 88 - Mastering Communication 101 Part 2: From Listening to Persuading
2024
SEE More
About
CORE SKILLS
Product design
UX research
Prototyping
Knowledge-sharing & Management
Into lately
Accessibility
Service design
Design to code
Philosophy book
I’m Balqis Laily Bangsawan, a UX designer at Telkom Indonesia. My work spans mobile apps, websites, and dashboards. I use user research and usability testing to understand where people get stuck and work with product and engineering teams to improve those experiences.
Backed by internationally recognized certifications in Design Thinking and AI, I am committed to translating my analytical and problem-solving capabilities into thoughtful design decisions and strategic insights.
CAREER & LEadership
Experience
6 years, 10+ teams, one long-running argument with dropdown menus. Full résumé on request.
2022 - Now
Telkom Indonesia
UX Designer
Designed and optimized digital experiences across multiple platforms, driving design consistency, improved usability, and an 8% increase in user retention.
2025 - Now
DEXTalk
Program Lead
Directed DEX Talk and establishing a routine internal sharing session tailored for the design team, which achieved high internal engagement, consistently drawing 120+ participants each quarter.
See More
2021 - 2022
Vidio
Product Designer
Optimized Vidio’s ad monetization and content discovery experiences, driving a ~6% recommendation CTR and ~10% improvement in ad viewability.
2021
Giza Lab
UX Researcher Intern
Delivered actionable UX research insights for three clients and executive-level internal strategy.
2020 - 2021
Pateron Indonesia
UI/UX Designer Intern
Spearheaded mobile-responsive design and design system development, translating designs into actionable user flows.
Certification
certifier
Name
Year
Interaction Design Foundation
AI For Designer
2025
Interaction Design Foundation
How to Create Intuitive Products by Imitating Physicality
2025
Google Career Certification: Digital Marketing
2025
Google Career Certification: UX Design
2023
Interaction Design Foundation
Accessibility: How to Design for All
2023
Interaction Design Foundation
Design Thinking: The Ultimate Guide
2023
Honors & Awards
issuer
Name
Year
Interaction Design Foundation
Top 10% in Accessibility: How to Design for All
2023
Interaction Design Foundation
Top 10% in AI For Designers
2025
Universitas Gadjah Mada
Runner up of Most Outstanding Student at Faculty of Philosophy
2021
Universitas Dian Nuswantoro
3rd place of UI/UX Design Competition in Dinus Fest
2021
Universitas Negeri Gorontalo
1st place in National Essay Competition
2019
Universitas Sultan Ageng Tirtayasa
2nd place of Essay in Guidance and Counseling Festival
2019
Universitas Trunojoyo Madura
2nd place of Essay Competition
2019
Recognition
Issuer
Name
Year
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 105 - The AI Pulse: How Grab Powers Daily Operation
2026
Universitas Dian Nuswantoro
Mentor & Speaker UX Design Techverse
2025
Telkom Indonesia - Indigo
Speaker at Indigo AI Connect - UI/UX Design for SMKN 1 Labuan Bajo
2025
Telkom Indonesia - Digistar
Mentor Hipster Class Digistar Class
2024
Telkom Indonesia - Telkom Design
Speaker at DEXTalk 88 - Mastering Communication 101 Part 2: From Listening to Persuading
2024
SEE More